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WhatsApp & Website AI Assistants trained on your business

Your customers ask the same questions every day: prices, timings, availability, order status, documents needed. An Akdron AI assistant answers them instantly on WhatsApp and on your website, using only the information you give it, in a tone that sounds like your brand.

Sounds familiar?

If two or more of these are true, this is worth a conversation.

  • Staff spend hours replying to the same WhatsApp questions every day.
  • Enquiries that arrive after hours wait until the next working day.
  • Your current chatbot only offers button menus and frustrates customers.
  • Answers differ depending on who replies, and some are wrong.

Where it makes a difference

Unlike menu-based chatbots, these assistants understand free-text questions, remember the conversation and know when to bring in a person. We build them on the official WhatsApp Business API for businesses across Mumbai, Delhi NCR, Bengaluru, Chennai, Hyderabad and the rest of India, and for brands in the UAE, UK and US.

Customer support

Answer FAQs, order and booking status, return policies and troubleshooting questions instantly.

Enquiry capture

Collect name, need and contact details from website visitors and WhatsApp messages, then push them to your CRM.

Appointment booking

Let customers check availability and book or reschedule appointments inside the chat.

Product and catalogue questions

Recommend products, share prices and brochures, and answer specification questions from your catalogue.

Document collection

Request and receive documents or photos from customers and file them in the right place.

What is included

  • Assistant trained on your FAQs, website, catalogues, PDFs and policies
  • Official WhatsApp Business API setup and template message approval
  • Website chat widget matched to your brand
  • Understands English, Hindi and Hinglish, with more languages available
  • Lead capture and CRM sync
  • Human handoff to your team inbox with the conversation history
  • Broadcasts and reminders using approved WhatsApp templates
  • Analytics on common questions, resolution rate and handoffs

What changes for you

  • Instant answers for customers, 24 hours a day
  • Fewer repetitive messages for your staff
  • Consistent, accurate answers based on your approved information
  • More enquiries captured and logged, including after hours
Ideal for
  • Clinics, hospitals and diagnostic centres
  • Schools, colleges and coaching institutes
  • Real estate, interiors and home services
  • Retail, D2C and e-commerce brands

From kickoff to live

Most assistants launch in 2–4 weeks, including WhatsApp Business API approval.

  1. Collect knowledge

    Gather FAQs, documents, policies and past conversations.

  2. Design conversations

    Define tone, scope, handoff rules and what the assistant must never say.

  3. Build and connect

    Set up WhatsApp Business API, the website widget and your CRM.

  4. Test

    Run real customer questions and edge cases until answers are reliable.

  5. Launch and improve

    Go live, review unanswered questions and keep the knowledge up to date.

Built withWhatsApp Business APIOpenAIClaudeRetrieval-augmented generation (RAG)Next.jsMongoDBZoho CRMHubSpot

Questions about WhatsApp & Website AI Assistants

How is an AI WhatsApp chatbot different from a normal WhatsApp bot?

A normal bot shows fixed menus and breaks when someone types a free-text question. An AI assistant understands the question, finds the answer in your approved information, keeps the context of the conversation and can complete tasks like booking or capturing a lead.

Do we need the WhatsApp Business API?

Yes, an automated assistant needs the official WhatsApp Business API rather than the WhatsApp Business app. We handle the setup, business verification and template approvals for you.

Can the assistant reply in Hindi or regional languages?

Yes. Assistants can understand and reply in English, Hindi and Hinglish, and we can add languages such as Marathi, Tamil, Telugu, Gujarati or Arabic for clients in the Gulf.

What happens when the AI does not know the answer?

It says so politely and hands the conversation to your team, with a summary of what the customer asked. Those questions are logged so we can add the missing answers to its knowledge.

Is our customer data safe?

Conversations are stored in systems you own or approve, access is restricted to your team, and the assistant only reads the information you provide. We design for India's DPDP Act and for GDPR when serving UK and EU customers.

How do I get started with WhatsApp & Website AI Assistants?

Book a free 30-minute call at akdron.com/book or fill in the quote form at akdron.com/onboarding. We reply within 1 business day (Mon–Fri, 10am–6pm IST) with next steps and a scoped plan.

Talk to us about WhatsApp & Website AI Assistants

Tell us where your team loses time or leads. We will tell you honestly whether AI can fix it, and what it would take.

Prefer to write it down? Send us the details and we will reply within one business day.